Terms of service

Last updated: October 2025

Acceptance of terms

By using Mario Health, you agree to these Terms of Service. If you do not agree, please do not use the platform. We may update these terms from time to time and will notify you of material changes.

What Mario Health is

Mario Health is a healthcare navigation and price transparency tool. We are not a health insurance company, healthcare provider, or licensed medical advisor. Pricing information shown is for informational purposes only and may not reflect your actual out-of-pocket cost. Always verify costs with your provider and insurer before receiving care.

Your account

You are responsible for maintaining the security of your account credentials. You may not share your account with others. You agree to provide accurate information and keep your profile up to date.

Concierge services

Concierge requests are facilitated by Mario Health on your behalf. We do not guarantee appointment availability, provider acceptance, or specific pricing. Our target response time is 24–48 business hours, but this is not a guarantee.

Pricing information disclaimer

Cost estimates shown on Mario Health are based on publicly available data and are for informational purposes only. Your actual cost will depend on your specific plan, deductible status, provider contract rates, and other factors. Mario Health is not liable for discrepancies between estimated and actual costs.

Limitation of liability

Mario Health is provided 'as is.' We are not liable for any indirect, incidental, or consequential damages arising from your use of the platform. Our total liability to you shall not exceed the amount you paid us in the past 12 months.

Contact

Questions about these terms? Contact us at [email protected].